FAQ

Frequently Asked Questions (FAQ)

1. What is BadaSouq.com?

BadaSouq.com is an e-commerce platform offering a wide range of products, including Apple devices, home appliances, and Point-of-Sale (POS) systems. We aim to provide quality products at competitive prices, ensuring a seamless shopping experience for our customers.

2. Do you offer free shipping?

Yes, we provide free shipping on all orders. Additionally, express shipping is available for orders over $99.

3. What is your return policy?

We offer a 365-day free return policy. If you’re not satisfied with your purchase, you can return it within a year for a full refund or exchange.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor your shipment’s progress.

5. What payment methods do you accept?

We accept various payment methods, including major credit cards, debit cards, and secure online payment gateways.

6. How can I contact customer support?

You can reach our customer support team at +97142629940 or via email at accounts@starlogiccomputers.com. Our working hours are Monday to Friday, 8:00 AM to 6:00 PM.

7. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions. For instance, use code SALE25OFF to get up to 25% off on selected items. Check our website for the latest deals.

8. Are the products on BadaSouq.com genuine?

Absolutely. We source our products directly from authorized distributors and manufacturers to ensure authenticity and quality.

9. Can I cancel or modify my order after placing it?

If your order hasn’t been shipped yet, you can contact our customer support to cancel or modify it. Once shipped, cancellations or modifications aren’t possible.

10. Do you ship internationally?

Currently, our shipping services are limited to specific regions. Please check our shipping policy or contact customer support to confirm if we deliver to your location.